General Information
- If you have any questions about purchasing tickets and / or ticket packages, please call the Basketball Hall of Fame Ticket Box Office at 1-877-4-HOOPLA (1-877-446-6752) ext. 5513
- The following major credit cards are accepted for payment: American Express, Discover, MasterCard and Visa
- Sorry, no personal checks accepted
- Tickets and packages are non-refundable
- In order to protect our customers from credit card fraud, your shipping address must match the billing address of the credit card used for payment. The “Billing Address” is considered the address in which they mail your credit card statement to. If you are unsure what this address is, please check your credit card statement. Please understand that this is only used to help ensure that the person making charges to a credit card is the actual cardholder.
- Please allow 2-3 business days for order processing
- UPS will only accept shipments to a valid street address. UPS does not deliver to P.O. Boxes. Your package that is addressed to a P.O. Box may be delayed, will not be covered by any UPS Service Guarantee, and will require an address correction charge. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.